How We Use AI
UpDraft uses artificial intelligence and automated systems to answer calls, respond to inquiries, qualify leads, follow up and schedule appointments on behalf of our clients. This includes AI phone answering, AI text and email follow-up, review requests and online booking. By submitting your information through any form or calendar on this site, you acknowledge that your data may be processed by these AI systems to help with communication and service delivery.
Information We Collect
We collect information you give us directly, such as your name, phone number, email address and business details when you fill out a form, book a call or contact us. We also collect some information automatically through cookies and similar technologies, including IP address, browser type and usage data.
How We Use Your Information
We use your information to provide and improve our services. We also use it to contact you about your inquiry and appointments and to send you important updates about our services. If you are a homeowner who contacted one of our clients, your information is shared with that remodeling company so they can follow up about your project.
Text Messages
If you check the box to receive text messages, we may text you about your inquiry and appointments. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time. See our SMS Terms for details.
Data Sharing
We do not sell your personal information. We share data with service providers who help us run our business, such as our CRM and messaging tools. Homeowner lead data is shared only with the remodeling company you contacted. Mobile phone numbers and text message opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes.
Data Retention
We keep your information for as long as we need it to provide our services and follow the law. You may ask us to delete your data at any time by contacting us.
Contact Us
Questions about this policy? Email us at jayden@updraftsystems.com.